Support

Have a question? Get in touch using any of the below contact methods and speak to one of our friendly Customer Support team!

Our Customer Support team is available to help 24 hours a day, 7 days a week.

Email: customersupport@thegracemedia.com (remember to get in contact using the same email address you are registered with as we are unable to respond to emails from other addresses)

Telephone: 0161 669 9000

Live Chat: Click the Live Chat icon in the bottom right corner.

When getting in touch via Live Chat or Telephone, for security reasons please give your full name and the email address you use to log-in

Alternatively, check out our FAQ page for information on registration, payments, your account, bonuses and more!

If your question is about account verification or documents, you can find more information about this below.